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Commercial Cleaning Contracts Manager
A well-known, established company specialising in commercial cleaning are looking to recruit an experienced Contracts Manager. In this varied role you will manage a team of cleaning operatives, monitor and report on their performance and drive motivation through the team; combined with overseeing a portfolio of cleaning contracts, cementing relationships and offering excellent customer service for contracts of varying sizes throughout Nottingham and Sheffield.
Manage cleaning teams to ensure delivery of high quality cleaning standards over 40 sites throughout the Midlands.
Ensuring correct staffing levels are met (managing around 80 staff)
Implementing training and mentoring when required, enforcing best practice procedures.
Act as the first point of contact for clients.
Relationship building and visiting clients.
Utilise client feedback and take appropriate action.
Ensure all Service Level Agreements are adhered to.
Quality checking the work.
Responsible for being a positive advocate for the company.
Manage equipment, materials and stock levels.
Knowledge of the cleaning industry vastly advantageous but not essential.
High standards of cleaning and knowledge of health and safety regulations.
Experience of managing multiple sites.
Strong people management skills.
Highly organized to manage time / workload.
Excellent customer service.
Strong work ethic to provide all clients with an outstanding experience.
Good communication skills; both written and verbal.
Access to own vehicle with current UK Driving License essential.
Well presented with a personable approach.
Competitive rate of pay - £24,000
Flexible working hours
Millage paid at 45p per mile - Areas covered Nottingham and Sheffield
Opportunity to work in a close knit team who go the extra mile.
Full training provided.
Twice a year bonus scheme of up to £1200.
Length of service rewards.
This is an excellent opportunity for an experienced, customer focussed Contracts Manager. The company offers a competitive salary with half yearly bonuses and structured career progression. If you want to be a part of a successful contract cleaning company then please apply TODAY!
*** Nottingham, Derby, Mansfield, Ilkeston, Sheffield, Cleaning, Contract Cleaning, Customer Service, Office Cleans, CSCS, COSHH ***